Responsible Gambling Policy

Age Restriction and Player Protection

You must be at least 18 years old to create an account and use our services. We take steps to prevent access by minors and ask that shared devices are used responsibly to avoid unauthorised access by younger people.

Principles of Safer Gambling

We encourage a balanced approach to gambling where it remains an enjoyable form of entertainment. Our goal is to support players in maintaining control and recognising when gambling may become a problem.

Tools to Help You Stay in Control

We provide the following responsible gambling tools:

Deposit, Loss, and Session Limits

You can set daily, weekly, or monthly limits on deposits, losses, or time spent playing.

Time-Out and Self-Exclusion Options

You may request a short break (time-out) or longer self-exclusion period during which you will not be able to access your account.

Account Closure

You can close your account permanently at any time by contacting support.

Recognising Warning Signs

Common signs that gambling may be becoming problematic include spending more time or money than intended, chasing losses, or neglecting other areas of life. If you notice these patterns in yourself or someone close to you, we recommend using our tools or seeking external support.

Seeking Help

If you need assistance, please contact our support team at [email protected]. We can guide you on available options. For professional advice, consider contacting recognised gambling support services in your area.

Staff Training and Monitoring

Our team receives guidance on responsible gambling practices and monitors activity to identify potential concerns, though we cannot guarantee detection of every situation.

Updates to This Policy

We review and may update this Responsible Gambling Policy regularly to reflect best practices and regulatory developments. The latest version will always be available on this page.

Contact Us

For support with responsible gambling features, please email [email protected] or call +353 1 555 1234. Our address is 22 Fitzwilliam Square, Dublin 2, Ireland.

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